What you can expect when you call the Collections team?

Your first point of contact for any questions concerning debt collection should be straight to Atradius Collections. As we are the debt collection specialists we can walk you through the entire process, what is required, what to expect, suggested time frames and any potential costs. We can also explain to you how our service fits in with your insurance policy and any possible future claim.

What you’ll find when you call is a team of Collectors who have years of experience between them. We have seen and heard it all before! We all have access to the system so anyone should be able to provide an update on the collection activity for your cases; even if they are not the collector handling the file.

We are here to help and recover your money as fast as possible. We are the experts who negotiate and request money from people all day, every day, so you don’t have to.

Helping my customers is really motivating.

David Finn is an Operations Manager for Atradius Collections. He has been with Atradius for over 12 years.  David leverages his strong experience which spans two decades to negotiate on behalf of his clients in complex situations with commercial debtors. His work ethic and can-do attitude means he gets results collecting debts for his clients, which, has at times meant they can stay in business. Before joining Atradius Collections David worked at HSBC, Capital Finance and Toyota Finance.  David Finn has a Bachelor of Commerce from the University of Tasmania.  

I do my work with full dedication.​

Peter Barbarian is a Senior Collector for Atradius Collections Australia. Peter has worked in collections for over 15 years, including as a Collections Manager for over 10 years and as a Repossession Manager for over 5 years.

Throughout Peter’s experience, he is proud to have been the youngest person promoted to a manager in his workplace, for successfully launching a collections department and setting up a dialler system to improve productivity. Peter thoroughly enjoys looking after the needs of our customers and working to continually deliver positive debt collection results.

Peter is a qualified Debt Collector and has also completed a Certificate V in Management and various courses including time management, dealing with conflict and how to successfully lead a collections and call centre team.